Flying Solo and The Kwan for a Wingman

Jerry Maguire, played by Tom Cruise, was a lustrous and  glossy sports agent with 72 clients to brag and 264 calls a day to make. But all of a sudden, a breakthrough emerged  as he reprimanded himself by not finding the simple pleasures in job.

The revelation led to a revolutionary mission statement. The  bottom line: Fewer Clients; More Attention; Less Money. The key to the business is personal  relationship.

His mission statement, albeit the accolades and ennobling  objective, got him fired.

So where  does the Flying Solo and Kwan come into the picture?

Jerry had no choice but to leave the Goliath company — armed  only with his inspiring vision under his wings to make a difference.

Rod Tidwell was the only client who stayed with Jerry.

On a Monday Night Football Game, Jerry jabbed into Rod’s  brain and heart the KWAN. The very own word coined by Rod which means love,  respect, community… and the dollars too. Rod clamored for the KWAN and entrenched  this word to Jerry before he swore his loyalty to him.

From what looked like a somersault in the air, Rod managed a  touchdown. The audience was held captive in anticipation, agony and vertiginous  falling sensation when Rod remained unconscious after hitting the ground.

Recovery ensued as he slowly opened his eyes, and then slowly  moved up to dance to the cheering crowd.

The Personal  Relationship

The most touchy-feely and pivotal scene in Jerry Maguire’s  movie was when Cuba Gooding and Tom Cruise hugged each other exalting without a  doubt of obscurity the depth of their client-agent relationship.

Another football player who witnessed the sincere and  emotion-drenched embrace between Cuba and Tom asked his agent, “How come we  don’t have that kind of relationship?” Then the athlete left his surprised agent  behind.

The Solo  Flight is not for Everyone

I am not here to profess that flying solo is just a simple  and graceful swan-like spreading of the wings. What works for me does not mean  it will work for the other agents. I  detest bureaucracy. I don’t like  manager looking over my shoulder and asking me, “What have you done for me  lately.” I believe I can do better without a person telling me what to do and  what not to.

I cut the Gordian Knot despite the lack of arsenal that other  huge companies are equipped with. I  have the support of a cyber-based community among others. Thanks to Active  Rain.

Here is my  Question to you

Would Fewer Clients, More Attention and Less Money work for  you? Money is a very strong  enticement. Can you achieve More  Clients, Unwavering Attention and More Money at the same time?

For the highly successful and most productive agent, this  could be achievable. But my question  is, “Did you ever feel that you have compromised personal touch or relationship  as you increase your business?”

Hiring competent assistant is the obvious solution. However, be honest and sincere. How do you  maintain personal relationship as you expand your piece of the pie?

I love  my solo flight as long as my wingman stays with me.

Shine Bright like a Diamond in the  Sky

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Real Estate is not for the Faint of Heart

Because my first two real estate transactions from six years ago were like the first harvest in spring wherein smiles beamed flawlessly from east and west, I thought that my new venture would remain a breeze. But…. gusty winds and tempest weather were invoked on my third transaction. Here is what happened.

As soon as the mortgage contingency date was over, my sellers sold their personal items at cheap prices through a garage sale to facilitate relocation to the warmer state. I felt vicariously the excitement and their could-not-wait-to-move out  frame of mind. 

But the delight eclipsed slowly when I could not get the commitment letter from the buyer’s agent after several attempts. We had five thousand in escrow which should cover the liquidated damages. But my greenhorn self could not sleep over the fact that my sellers have to postpone their plan and that we have to start the process all over again. I was also hard on myself for failing to advise them not to dispose of anything yet until I the commitment letter was in my possession.

Their huge frustration over the deal which was ready to fall like the sword of Damocles dangling over our heads affected me immensely that I would write an e-mail to the buyer’s agent in the wee hour of the night to make a follow up for the umpteenth time hoping that I would wake up the next morning with a commitment letter attachment in my inbox.

Adding woes to the sellers’ misery was the filing of suit at the small claims court to get the five thousand deposit as their recourse. They waited six months to be heard at the court. The judge ruled in their favor. But the buyer’s lawyer, who was also acting as the trustee for the buyer—yes, the same person who signed the contract on buyer’s behalf—-filed a motion. A motion for ????. Hey, I am not a lawyer.

Hah.. Indeed, the “who you know” phrase worked. A different judge reopened the case and changed the ruling. How did it happen? I remembered hearing that all decisions made at the small claims court by the presiding judge would be final.

After months of anticipation, my sellers received a letter signed by the second judge granting them $1200 as liquidated damages instead of $5000. This specific manipulation of the system made me question the validity and strength of a contract which should be deemed binding and enforceable in the court of law. But I am not going that far and digress because my disappoinment is about to percolate.

The whole experience gave me anxiety-filled and sleepless nights months. My emotional attachment to the sellers muddled my professional responsibility. As years pass by, I get better in keeping my emotions in check lest be drained–mentally and emotionally. 

Every transaction is unique and the worse part is there are things and factors involved which are completely beyond our control: Home Inspection, Appraisal,Titles, Personal Incidences, Final Walk-Throughs, etc. There could be an instance when a check evades your waiting hands right there at the closing table. This would be the moment which can precipitate an emotional breakdown. 

Our job requires great labor coupled with uncertainty as our compensation remains in limbo until the check shows as an available balance in our account. Hence, we realtors, should hold our heads high for our resolve and undaunted perseverance. For our heart is filled with compassion but strong enough to resist surrender despite the odds.  For the job we chose is not for the faint hearted.